Sale and Promotions T&Cs

Find below everything you need to know about our Sales & Promotions

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How long is the Black Friday Sale?

The Hotmilk Black Friday Sale runs from 7:00am ET, November 10, 2026 until 11:59pm ET, November 21, 2026. Discounts are valid only during this period and can’t be applied to purchases made before or after these dates, including prior orders. Please check that all order details, including sizing and shipping address, are correct at checkout, as orders can’t be changed once placed.

What is the sale offer?

Enjoy 30–60% off sitewide. Discounts are applied automatically at checkout, and no code is needed. The discount on each item is shown on its product page. Gift cards aren’t included in the sale and are sold at full price.

Free “It’s Fine” Cap

Receive a free “It’s Fine” Cap (RRP $40 USD) on all orders over $180 USD after discounts are applied. The cap is added to eligible carts automatically and is available while supplies last. One cap per order.

Are there extra offers during the sale?

Yes. Each offer applies only to orders placed between 12:00am and 11:59pm ET on the stated date.

Refund Orders Day – Terms

One order placed on the US store between 12:00am and 11:59pm ET on November 11, 2026 will be randomly selected to receive a full refund of the order total, including shipping, up to $150 USD. No minimum spend is required, and each order counts as one entry. The winner will be drawn on November 12, 2026 and contacted by email. The refund goes back to the original payment method within 10 business days. Once an order is selected, it can’t be returned for a further refund, though exchanges remain available. Hotmilk’s decision is final.

Will I get a price adjustment if an item is marked down further after I buy it?

No. We don’t offer price adjustments or partial refunds if an item’s price drops later in the sale, or if you bought before the TAKE10 code was available.

Can I use other discounts?

The Black Friday discount can’t be combined with any other promotion, discount code or offer. The only exception is code TAKE10, which can be used on November 19 on top of sale prices. Bundle offers can’t be combined with Black Friday pricing.

Will my order ship quickly?

Please allow 7–10 business days for dispatch, then 5–10 business days for delivery. We ship to the US with no customs charges, duties or surprise fees, because we absorb all tariff costs, but this does add a few days to shipping. Black Friday is our busiest time of year, so processing and delivery may take a little longer than usual. If you’re shopping for the holidays, we recommend ordering early. For delivery times and holiday cut-off dates, see our Shipping page.

Returns on sale items

  • Black Friday bras: You have 30 days from delivery to return them for a refund. They need to be unworn, unwashed, with tags attached.
  • Bra extenders and factory seconds: Full refund within 14 days of delivery. After that, they’re final sale and can’t be returned for change of mind.
  • Briefs and nursing (breast) pads: For hygiene reasons, these can’t be returned once the sealed packaging is opened.
  • Free Cap: If you return items for a refund, please send the cap back too. If it’s worn or missing, we’ll deduct $40. You don’t need to return it if you choose store credit.
  • Faulty items: Your legal rights aren’t affected. Faulty items can always be returned, including sale, clearance, final sale and factory seconds.

For full details, see our Returns Policy.

What if a product sells out?

Sale stock is limited. If an item in your order becomes unavailable after purchase, we’ll refund it automatically and ship the rest of your order as normal.

Your rights

This promotion doesn’t affect any rights you have under applicable federal or state consumer protection laws. Faulty or misdescribed items can be returned whatever their sale status.

About this promotion

This promotion is run by Hotmilk Limited, a New Zealand company, and these terms are governed by the laws of New Zealand, to the extent permitted by the laws of your state.


PERCENTAGE DISCOUNT SALE

  • Products will be shown at the discounted price.
  • Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated.
  • Excludes purchase of Gift Cards

Sale Excludes the Following (unless otherwise stated):

  • Not in conjunction with any other discount code or promotion.
  • Promotion may or may not include new arrivals.

MULTI PURCHASE PROMOTION

To Redeem Offer:

  • Add qualifying products to your shopping bag/cart.
  • Enter the correct discount code as advertised if applicable.
  • Discounted or free products will be added via a pop up window and added to cart at the discounted price once selected by customer.
  • Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated.
  • Discount will be applied to the lesser value product.
  • Discount Code may or may not include new arrivals.
  • If the order is partially returned for a refund or store credit, you will be forfeiting the BOGO deal. This may result in a small or $0 refund.

Sale Excludes the Following (unless otherwise stated):

  • Not in conjunction with any other discount code or promotion.
  • Promotion may or may not include new arrivals.
  • Excludes purchase of Gift Cards

ADDITIONAL SALE AND PROMOTION DETAILS:

  • No substitutions.
  • Offer subject to adjustment due to returns, cancellations and exchanges.
  • Orders shipping outside USA may incur additional taxes and duties.
  • Offer may be modified or discontinued at any time without notice.

SALE - CLEARANCE SALE ITEMS PERMANENTLY REDUCED

  • Our sale/clearance section is permanently reduced end of line styles. These styles are exclusive of any further discount codes or sales. Most items maybe exchanged within our 30 day return period*

Hotmilk has a generous returns policy.
To learn more or to open a return request please visit our dedicated Returns & Exchanges page.

Do you have a question about sizing?
If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest.