Returns & Exchanges

If you don’t absolutely love your latest Hotmilk purchase, we have a generous 30 days return* policy. Simply fill out the returns form below:

 Hotmilk Offers: 

- Easy Exchanges
- Store credit refunds
- Refunds within 10-14 days from receipts of goods

Top Tip: Take our fit quiz or email us to work out what size you need!

To make an exchange or refund, follow these 2 simple steps...

STEP 1:  Fill out the returns form below

STEP 2:  Return to this address with your returns number

Hotmilk Lingerie
C/O Returns Department,
807 Airport Access Road - Unit D,
Traverse City MI 49686

*Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned or exchanged.

*Sale items are not refundable, valid for exchange / store credit only.

Garments must be in the original condition with swing tags attached and unworn.

*In the unlikely event a garment is faulty, please email details and photos in the first instance to

For an exchange* please remember to let us know the product style and size you would like to receive in the box called Customer Notes.  *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.