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Contact us

Our friendly and experienced team are here to answer any questions you may have.

Email us:
You can email us anytime about anything and we will do our best to reply to your enquiries as soon as we can. Please us allow 24 hours to respond.

Please choose from the following email address:

Customer Support:
Marketing Enquiries:
Wholesale Enquiries:

Talk to us:
You can call us directly during office hours at our Mount Maunganui head quarters on +64 7 575 3558.

Social media:
We love hearing from our customers all over the world so connect with us on:

Returns and exchanges:
Hotmilk has a generous returns policy.
To learn more or to open a return request please visit our dedicated Returns & Exchanges page.

Do you have a question about sizing?
If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest.