Shipping and Delivery | Hotmilk Lingerie

Shipping

Shipping FAQs

How much will the shipping costs be? How much will the shipping costs be?

Free shipping applies to all orders throughout America and Canada over the value of $80!

I am still waiting to receive an email confirmation or tracking link for my order. I am still waiting to receive an email confirmation or tracking link for my order.

Please check your spam box first, if you still cannot find this please email us at support@hmcollective.comand we will give you all the information you need.

How long will it take for my order to arrive? How long will it take for my order to arrive?

USA - DHL Tracked 3 - 4 business days no signature required. Peak times such as Black Friday/Cyber Monday and Boxing Day sales may experience a slightly delay in delivery times. You can check the order status by logging into your Account.

Will I be charged customs and import charges? Will I be charged customs and import charges?

There are no duties on deliveries within America. Outside of America customs duties and charges may vary. Outside America HM Collective is not responsible for any charges the recipient may incur.

Who pays for return shipping? Who pays for return shipping?

Return shipping is not refundable, however you will not be charged shipping for the exchange items to be sent to you.

What if my question was not covered here? What if my question was not covered here?

Please contact us directly at support@hmcollective.com and we will be only too glad to help :-)

Conciously created

For mothers, by mothers.

Free shipping on orders over $50

+ 45 day return policy

We would love to hear from you.