Customer Support


We are here to help you!

Contact us with any questions you may have. Our friendly and experienced team are happy to help!



Please choose from the following email address:

Customer Support:
Marketing Enquiries:
Wholesale Enquiries:
Returns and Exchanges: Please see below...

You can email us anytime about anything and we will do our best to reply to your enquiries as soon as we can. Please us allow 24 hours to respond.


From the US we currently don't have a phone service so email is probably the best form of contact. But if you need to you can contact our head office during NZ office hours: dial 0011 64 7 575 3558 (+64 7 575 3558 from all other countries)
Or you can also fax us at: 0011 64 7 575 3554
Please note that these are not toll free numbers. Contacting us via email may still be your preferred option.


Hotmilk had a generous returns policy. To learn more or to open a return request please visit our dedicated Returns & Exchanges page.


We love hearing from our customers all over the world so connect with us on Facebook, Twitter, Youtube, Instagram or our other social media channels at the bottom of this page!


If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we'll help with the rest.

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