My Cart

Close

Customer Support

How can we help?

Contact us with any questions you may have. Our friendly and experienced team are happy to help!

 

EMAIL:

You can email us anytime about anything and we will do our best to reply to your enquiries as soon as we can. Please us allow 24 hours to respond.

Please choose from the following email address:

Customer Support: support@hmcollective.com
Marketing Enquiries: marketing@hmcollective.com
Wholesale Enquiries: sales@hmcollective.com

 

RETURNS & EXCHANGES:

Hotmilk has a generous returns policy. To learn more or to open a return request please visit our dedicated Returns & Exchanges page.

SOCIAL MEDIA:

We love hearing from our customers all over the world so connect with us on Facebook, Twitter, Youtube, Instagram or our other social media channels at the bottom of this page!

DO YOU HAVE BRA SIZING QUESTION?

If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we'll help with the rest.

TALK TO US:

From the UK/US we currently don't have a phone service so email is probably the best form of contact. But if you need to you can contact our head office during NZ office hours: dial 07 575 3554 (+64 7 575 3554 from all other countries)

Please note that these are not toll free numbers. Contacting us via email may still be your preferred option.