Returns & Refunds

You have 30 days from delivery to lodge a return on eligible items.

US & Canada Returns

Returns are complimentary with Checkout+ and are accepted within 30 days of delivery. 

• Added Checkout+ at checkout? Your return label is on us, simply lodge your return and choose between a full refund to original payment method or store credit, free of charge.
• No Checkout+? No problem,  purchase your return label, then choose between a full refund or store credit with no additional fees or restocking charges.
• Once you have lodged your return, you will have 14 days to get your return in the post. After 14 days your label will expire and will no longer be able to use it. If your return has expired and you are still within our 30 day return period, please reach out to us and we can reset your return for you.

Please note: the Checkout+ fee is non-refundable

Orders must be lodged and sent back individually, we cannot allow returns for multiple orders to be combined

If you are purchasing outside of the US or Canada, you will be responsible for purchasing your own return shipping, we recommend using a tracked service. Get in touch with us for return instructions

If you choose to receive store credit for a return, this becomes the payment method for any future order placed using that credit. Should you later return an item purchased with store credit, your refund will be issued back to a gift voucher, as the store credit is now the original payment method for that order. Please note this cannot be reversed or refunded to a card or other payment method.

• Store Credit: Processed when courier delivers your return to our consolidation point (Usually when your tracking says DELIVERED)
• Refunds: Within 21 business days of delivery (may be longer during sales)

✅ What You Can Return

• Bras & sleepwear in original condition
• Unworn, unwashed, with tags attached.
  ⚠️ Items will NOT be accepted back stained or marked or washed.
• Please package Contour Cups/Padded bras carefully to avoid cup creasing

The following items are final sale and cannot be returned:

- Briefs

- Bra extenders

- Breast pads

- Factory Seconds

We'll make it right — just reach out. Contact us.

Must be returned with your order if you're returning items for a refund, but not a store credit!

Need a different size? We'll honour your original discount within 30 days of purchase on a new order, keep in mind we do not offer exchanges so you will need to return as above and repurchase. Please Contact us for instructions on how to redeem

(Applies to like-for-like purchases only)