Customer Support

We are here to help you!

Contact us with any questions you may have, our friendly and experienced team are happy to help!

 

WRITE TO US:

support@hotmilklingerie.com

We will do our best to reply to your enquiries as soon as we can, please allow up to 48 hours. Our office hours are Monday - Friday 8AM-5PM (New Zealand time, GMT+12)

 

 

TALK TO US: 

 New Zealand only: (07) 575 3558 

 From the US: dial 011 64 7 575 3558    
 From the UK: dial 00 64 7 575 3558 
 From Australia: dial 0011 64 575 3558

We are based in New Zealand and our opening hours are Monday-Friday  8.30am-5pm (New Zealand standard time, UTC/GMT +12 hours). The office is closed on New Zealand Public Holidays. Please note that this is not a toll free number. 

 

 

RETURNS & EXCHANGES: 

Please Contact the Customer Support Team for further details.

When returning goods please use the below postal address and please make sure your name and order number are included for easy and quick processing: 

Hotmilk Lingerie 
1/64 Aviation Ave

Mount Maunganui, New Zealand 3116

 

We love hearing from our customers all over the world so connect with us on Facebook, Twitter, or our other social media channels!